Skip to content

Incident detail

Authentication issue in IN Region for Konnect Control Plane

Resolved incidentMinor

Timeline window

to

Get alerted the next time Kong breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Kong posted, oldest to newest, exactly as it appeared on their official status page.

  1. Resolved

    The Konnect control plane in the India was incorrectly rejecting all user tokens between 08:30am UTC to 9:08am UTC. A misconfiguration of the token validation URL was deployed, noticed by our monitoring, and rolled back.

    No dataplane traffic or proxy behavior would have been impacted.

    Impacts were:

    • API calls, including from tools like DecK and Terraform would receive 401 responses
    • Users on the Konnect UI may have been logged out if the UI made any control plane calls that resulted in a 401 response

Keep exploring

More from Kong

Neighboring incidents on Kong's timeline and the rest of their record on OutageDeck.