Provider
KlaviyoIncident detail
Real-time segmentation delays
Real-time segmentation delays
Resolved incidentMajor1 affected service
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Incident updates
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Monitoring
Starting around 8:15 PM US Eastern 26th March, we began seeing delays in real-time segment processing for a subset of customers. Segments may be out of date by up to 2.5 hours. Engineering have identified a solution and are working to implement the fix shortly. We will continue to provide updates as real-time segmentation functionality is restored.
Resolved
Real-time segmentation is processing in real-time, and this incident has been resolved.