Provider
KlaviyoIncident detail
Real-time segmentation delays
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update Klaviyo posted, oldest to newest, exactly as it appeared on their official status page.
Monitoring
Starting around 8:15 PM US Eastern 26th March, we began seeing delays in real-time segment processing for a subset of customers. Segments may be out of date by up to 2.5 hours.
Engineering have identified a solution and are working to implement the fix shortly. We will continue to provide updates as real-time segmentation functionality is restored.
Resolved
Real-time segmentation is processing in real-time, and this incident has been resolved.
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