Provider
KlaviyoIncident detail
Outbound Webhook Delays
Active incidentMajor
Timeline window
Started
Get alerted the next time Klaviyo breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
Some customers and third-party apps connected to Klaviyo accounts are experiencing delays receiving event webhooks. Webhook actions in flows are not affected at this time. To support recovery, we temporarily paused processing of new webhooks at 5:11 PM US/Eastern on October 22, 2026, and earlier webhooks are still being delivered with delays. Webhook data is being retained, and we expect delayed and paused webhooks to be delivered once processing resumes. We are working to resolve this as quickly as possible and will share another update shortly.
Monitoring
New event webhooks are being delivered again after processing resumed at 11:28 PM US/Eastern on October 22, 2026. Some customers and third-party apps connected to Klaviyo accounts may continue to see delays while the backlog is processed, and we expect these delays to decrease over time. Webhook data has been retained, and webhook actions in flows are not affected at this time. We continue to monitor closely and appreciate your patience throughout this incident.
Keep exploring
More from Klaviyo
Neighboring incidents on Klaviyo's timeline and the rest of their record on OutageDeck.