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Incident detail

Klaviyo Loading Errors and Sending Delays

Klaviyo Loading Errors and Sending Delays

Resolved incidentMinor1 affected service

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Customers may be experiencing slower than usual performance when loading or navigating Klaviyo, and some sends may be delayed. We are actively investigating. We will share another update as soon as we have more information.

  2. Identified

    Performance issues affecting login and general navigation in Klaviyo have recovered, and those areas are now operating normally. Some customers may still be experiencing delays with sends while we work to fully restore normal processing. We have identified the cause and are working to resolve the remaining impact as quickly as possible. We will share another update shortly.

  3. Identified

    Campaign and flow sends are now delayed by less than 30 minutes and are continuing to recover. Login and navigation are operating normally. We will share another update shortly.

  4. Monitoring

    Sending delays have recovered, and login and navigation are operating normally. We continue to monitor closely and appreciate your patience throughout this incident.

  5. Resolved

    All systems are operating normally. This incident has been resolved.