{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T08:17:42.885Z"
  },
  "data": {
    "id": "incident_statuspage_klaviyo_vnn41ypbktc9",
    "slug": "klaviyo-klaviyo-loading-errors-and-sending-delays-2026-07-07",
    "title": "Klaviyo Loading Errors and Sending Delays",
    "summary": "Klaviyo Loading Errors and Sending Delays",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-07T15:33:07.482+00:00",
    "updatedAt": "2026-07-07T16:56:44.725+00:00",
    "resolvedAt": "2026-07-07T16:56:44.708+00:00",
    "provider": {
      "slug": "klaviyo",
      "name": "Klaviyo"
    },
    "affectedServices": [
      {
        "slug": "klaviyo-app",
        "name": "App & API"
      }
    ],
    "links": {
      "html": "/incidents/klaviyo-klaviyo-loading-errors-and-sending-delays-2026-07-07",
      "api": "/api/v1/incidents/klaviyo-klaviyo-loading-errors-and-sending-delays-2026-07-07",
      "providerHtml": "/providers/klaviyo"
    },
    "impactSummary": "Klaviyo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_klaviyo_status",
      "kind": "official_api",
      "name": "Klaviyo Status",
      "checkedAt": "2026-07-13T08:15:03.866+00:00",
      "officialUrl": "https://status.klaviyo.com",
      "statusPageUrl": "https://status.klaviyo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_klaviyo_vnn41ypbktc9_j7n08m81x9bp",
        "status": "investigating",
        "body": "Customers may be experiencing slower than usual performance when loading or navigating Klaviyo, and some sends may be delayed. We are actively investigating. We will share another update as soon as we have more information.",
        "createdAt": "2026-07-07T15:33:07.653+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_vnn41ypbktc9_n98xtf1pkby7",
        "status": "identified",
        "body": "Performance issues affecting login and general navigation in Klaviyo have recovered, and those areas are now operating normally. Some customers may still be experiencing delays with sends while we work to fully restore normal processing. We have identified the cause and are working to resolve the remaining impact as quickly as possible. We will share another update shortly.",
        "createdAt": "2026-07-07T15:56:50.669+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_vnn41ypbktc9_2qx0m3stzc8r",
        "status": "identified",
        "body": "Campaign and flow sends are now delayed by less than 30 minutes and are continuing to recover. Login and navigation are operating normally. We will share another update shortly.",
        "createdAt": "2026-07-07T16:32:53.276+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_vnn41ypbktc9_y8z8cfy00wp3",
        "status": "monitoring",
        "body": "Sending delays have recovered, and login and navigation are operating normally. We continue to monitor closely and appreciate your patience throughout this incident.",
        "createdAt": "2026-07-07T16:47:10.83+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_vnn41ypbktc9_6dgvyfrrv0wm",
        "status": "resolved",
        "body": "All systems are operating normally. This incident has been resolved.",
        "createdAt": "2026-07-07T16:56:44.708+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}