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Incident detail

Disrupted JIRA availability in US East

Resolved incidentCritical3 affected services

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Timeline

Incident updates

Every update Jira posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are actively investigating reports of a service disruption affecting JIRA customers in US East. We will share updates here as more information is available.

  2. Monitoring

    Our teams have taken mitigation steps to reduce the impact and recovery among affected customers began at 16:15 UTC. We continue to investigate the root cause of the issue, and will share additional updates here as more information is available.

  3. Resolved

    On September 3, 2026, JIRA experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

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