Provider
InfobipIncident detail
United States - General Connectivity Degradation
Resolved incidentMinor
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Timeline
Incident updates
Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.
Resolved
We experienced a service degradation affecting the Customer Portal, Email, SMS, and WhatsApp services in the United States data center. During the specified timeframe, you may have experienced delays and issues with various hosted services and Portal login. You may have also experienced irregularities in sending traffic, delays, and issues in receiving delivery reports.
Start (UTC): 14 April 2026 10:14
End (UTC): 14 April 2026 10:24
Impact: During this period, you may have experienced delays in the the processing of Email, SMS, and WhatsApp traffic, and irregularities when accessing the Customer Portal.
We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.
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