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Incident detail

Singapore - Voice Service Degradation

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  1. Investigating

    We are currently experiencing issues with our Voice Service on Singapore data center. You may experience issues with calls failing.

    Our Team is already investigating and more updates will follow.

  2. Resolved

    The issue has been successfully resolved and the service is once again operational.

    Difficulties reaching our Voice service and failing calls could have been observed during the below-specified timeframe.

    Start (UTC): 18 June 2026 12:37

    End (UTC): 18 June 2026 13:05

    Impact: Voice calls processing disruption