Skip to content

Incident detail

Singapore - Voice Service Degradation

Resolved incidentMinor

Timeline window

to

Get alerted the next time Infobip breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing issues with our Voice Service on Singapore data center. You may experience issues with calls failing.

    Our Team is already investigating and more updates will follow.

  2. Resolved

    The issue has been successfully resolved and the service is once again operational.

    Difficulties reaching our Voice service and failing calls could have been observed during the below-specified timeframe.

    Start (UTC): 18 June 2026 12:37

    End (UTC): 18 June 2026 13:05

    Impact: Voice calls processing disruption

Keep exploring

More from Infobip

Neighboring incidents on Infobip's timeline and the rest of their record on OutageDeck.