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Incident detail

Multiple Locations - WhatsApp Traffic Processing Degradation

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently encountering delays in processing of WhatsApp traffic.

    Our dedicated team is already checking this and more updates will follow.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Identified

    We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.

  6. Monitoring

    Our dedicated team has deployed a fix and is currently monitoring the situation.

  7. Monitoring

    Our dedicated team has deployed a fix and remains actively engaged in monitoring the situation.

  8. Monitoring

    The delays and processing issues appear to have been resolved. Our teams are continuing to monitor the situation to ensure it is fully resolved.

  9. Monitoring

    Our team is continuing to monitor the situation to confirm it is completely resolved.

  10. Monitoring

    Our team is actively monitoring the situation to ensure that the issue has been completely resolved and does not reoccur.

  11. Monitoring

    Our teams are continuously monitoring the situation to ensure it is fully resolved.

  12. Resolved

    The issue has been successfully resolved and the service is once again operational.

    Start (UTC): 18 June 2026 07:29

    End (UTC): 19 June 2026 11:37

    Impact: You might have experienced delays in processing of WhatsApp traffic