{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:35:21.448Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_nmsqj49mvktr",
    "slug": "infobip-multiple-locations-whatsapp-traffic-processing-degradation-2026-06-18",
    "title": "Multiple Locations - WhatsApp Traffic Processing Degradation",
    "summary": "Multiple Locations - WhatsApp Traffic Processing Degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-18T07:45:18.303+00:00",
    "updatedAt": "2026-06-19T12:50:26.167+00:00",
    "resolvedAt": "2026-06-19T12:50:26.147+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-whatsapp-traffic-processing-degradation-2026-06-18",
      "api": "/api/v1/incidents/infobip-multiple-locations-whatsapp-traffic-processing-degradation-2026-06-18",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T11:30:43.25+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_vt6t7b9tjyp3",
        "status": "investigating",
        "body": "We are currently encountering delays in processing of WhatsApp traffic.\nOur dedicated team is already checking this and more updates will follow.",
        "createdAt": "2026-06-18T07:45:18.468+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_z0tj2zch0nhz",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-18T07:45:32.456+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_rhnlf41gptqx",
        "status": "investigating",
        "body": "Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.",
        "createdAt": "2026-06-18T08:10:07.774+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_x9x9zpt1p78b",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-06-18T08:39:03.361+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_dfrydc0k6yb6",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.",
        "createdAt": "2026-06-18T09:37:39.017+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_zd07vnxn7ck8",
        "status": "monitoring",
        "body": "Our dedicated team has deployed a fix and is currently monitoring the situation.",
        "createdAt": "2026-06-18T12:21:22.738+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_4rl5p2lrlmmj",
        "status": "monitoring",
        "body": "Our dedicated team has deployed a fix and remains actively engaged in monitoring the situation.",
        "createdAt": "2026-06-18T14:38:05.835+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_dnmxl4ts5sg5",
        "status": "monitoring",
        "body": "The delays and processing issues appear to have been resolved. Our teams are continuing to monitor the situation to ensure it is fully resolved.",
        "createdAt": "2026-06-18T19:53:46.006+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_t6wx9h6pmb0k",
        "status": "monitoring",
        "body": "Our team is continuing to monitor the situation to confirm it is completely resolved.",
        "createdAt": "2026-06-19T00:38:51.197+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_13kqxmvg07th",
        "status": "monitoring",
        "body": "Our team is actively monitoring the situation to ensure that the issue has been completely resolved and does not reoccur.",
        "createdAt": "2026-06-19T04:55:09.755+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_h4llkjdf9w3x",
        "status": "monitoring",
        "body": "Our teams are continuously monitoring the situation to ensure it is fully resolved.",
        "createdAt": "2026-06-19T10:26:06.571+00:00"
      },
      {
        "id": "update_statuspage_infobip_nmsqj49mvktr_2xh8ztjwd7k5",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the service is once again operational.\n\nStart (UTC): 18 June 2026 07:29\nEnd (UTC): 19 June 2026 11:37\nImpact: You might have experienced delays in processing of WhatsApp traffic",
        "createdAt": "2026-06-19T12:50:26.147+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}