Provider
InfobipIncident detail
Multiple Locations - Customer Portal login degradation
Resolved incidentMajor
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Timeline
Incident updates
Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently experiencing an issue affecting Customer Portal login. Users with 2FA (Two-Factor Authentication) enabled may get stuck at the final code confirmation step.
Our teams are currently investigating the issue, and further updates will follow
Resolved
The incident has been resolved.
Start: 08.09.2026 08:25 UTC
End: 08.09.2026 12:42 UTC
Impact: Users with 2FA (Two-Factor Authentication) enabled could experience login issues.
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