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Incident detail

Multiple locations: People API degradation

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  1. Resolved

    We experienced an issue with the People API on the following timestamps:

    Start (UTC): 11-06-2026 12:29

    End (UTC): 11-06-2026 12:52

    Impact: During this period, you may have experienced Error 500 being returned on People API requests. Other services interacting with the People API may have also experienced residual/cascading side effects

    We apologise for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.