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Incident detail

Multiple Locations - Meta service degradation

Resolved incidentCritical

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Hello,

    We are currently experiencing a general degradation affecting Meta channels, which has been identified as originating from the Meta side.

    Our development team is actively working in coordination with the Meta team to assess the situation and determine the full scope and impact of the issue.

    We will continue to monitor the situation closely and will provide updates as soon as more information becomes available.

    Thank you for your understanding.

  2. Identified

    Meta has identified a degradation in their services. This is the link to their status page: {https://metastatus.com/whatsapp-business-api}

  3. Identified

    Due to the degradation of Meta services, all data centers where WhatsApp Business Messaging is hosted are affected.

  4. Identified

    The issue is still ongoing on Meta’s side. We continue to monitor the situation.

    For updates regarding the incident on Meta’s side, please check the following URL: https://metastatus.com/whatsapp-business-api

  5. Resolved

    We would like to inform you that the disruptions reported by Meta, which affected our WhatsApp Business Messaging service, have been successfully resolved, and the service is now fully operational.

    Start (UTC): 12 June 2026, 13:34

    End (UTC): 12 June 2026, 17:26

    Impact: You may have experienced degradation in WhatsApp Business messaging during this period.