{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:27:48.641Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_p85dx0md02tj",
    "slug": "infobip-multiple-locations-meta-service-degradation-2026-06-12",
    "title": "Multiple Locations - Meta service degradation",
    "summary": "Multiple Locations - Meta service degradation",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-06-12T14:26:28.607+00:00",
    "updatedAt": "2026-06-12T17:42:02.455+00:00",
    "resolvedAt": "2026-06-12T17:42:02.44+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-meta-service-degradation-2026-06-12",
      "api": "/api/v1/incidents/infobip-multiple-locations-meta-service-degradation-2026-06-12",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T12:20:43.233+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_p85dx0md02tj_b7ffzxxr7zct",
        "status": "investigating",
        "body": "Hello,\n\nWe are currently experiencing a general degradation affecting Meta channels, which has been identified as originating from the Meta side.\n\nOur development team is actively working in coordination with the Meta team to assess the situation and determine the full scope and impact of the issue.\n\nWe will continue to monitor the situation closely and will provide updates as soon as more information becomes available.\n\nThank you for your understanding.",
        "createdAt": "2026-06-12T14:26:28.765+00:00"
      },
      {
        "id": "update_statuspage_infobip_p85dx0md02tj_qxnn0pcpljs8",
        "status": "identified",
        "body": "Meta has identified a degradation in their services. This is the link to their status page: {https://metastatus.com/whatsapp-business-api}",
        "createdAt": "2026-06-12T14:38:08.386+00:00"
      },
      {
        "id": "update_statuspage_infobip_p85dx0md02tj_wv764kg10wk7",
        "status": "identified",
        "body": "Due to the degradation of Meta services, all data centers where WhatsApp Business Messaging is hosted are affected.",
        "createdAt": "2026-06-12T14:41:42.716+00:00"
      },
      {
        "id": "update_statuspage_infobip_p85dx0md02tj_j2gbfk3bfcpt",
        "status": "identified",
        "body": "The issue is still ongoing on Meta’s side. We continue to monitor the situation.\nFor updates regarding the incident on Meta’s side, please check the following URL: https://metastatus.com/whatsapp-business-api",
        "createdAt": "2026-06-12T15:44:45.407+00:00"
      },
      {
        "id": "update_statuspage_infobip_p85dx0md02tj_lfq07l0lpgsz",
        "status": "resolved",
        "body": "We would like to inform you that the disruptions reported by Meta, which affected our WhatsApp Business Messaging service, have been successfully resolved, and the service is now fully operational.\n\nStart (UTC): 12  June 2026,   13:34\nEnd (UTC):  12  June 2026,   17:26\n\nImpact: You may have experienced degradation in WhatsApp Business messaging during this period.",
        "createdAt": "2026-06-12T17:42:02.44+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}