Incident detail

Multiple Locations - Online payments degradation

Resolved incidentMajor

Provider

Timeline window

Mar 14, 2026, 9:25 PM UTC to Mar 14, 2026, 10:28 PM UTC

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

Investigating
Mar 14, 2026, 9:25 PM UTC
We are currently experiencing issues with the Online Payments through Portal. Our internal team is actively investigating the extent of this issue, and further details will be provided shortly.
Investigating
Mar 14, 2026, 9:26 PM UTC
We are continuing to investigate this issue.
Investigating
Mar 14, 2026, 10:00 PM UTC
We are continuing to investigate this issue.
Resolved
Mar 14, 2026, 10:28 PM UTC
Dear Customer,
The issues with the Online Payments through Portal have been resolved. After monitoring and verification, our dedicated team confirms that all services are operating normally.