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Multiple Locations - Moments Service Degradation

Resolved incidentMinor

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Incident updates

Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing a degradation with our Moments service over multiple data centers.

    You might experience issues while using the product and with launching campaigns.

    Our dedicated team is currently working on resolving the issue and more information will be shared in the next update.

  2. Resolved

    This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with launching created campaigns.

    Start (UTC): 02 April 2026 07:52

    End (UTC): 02 April 2026 12:04

    Impact: inability to launch campaigns

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