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Incident detail

Multiple Locations - Customer Portal Login issues

Resolved incidentCritical

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Timeline

Incident updates

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  1. Investigating

    We are experiencing a degradation of our Customer portal services. You may experience issues while login in.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    The issue has been successfully resolved and the service is once again fully operational.

    We had experienced degradation of our Customer Portal in all of our Data Centers.

    Start: 29 June 2026 14:20 UTC

    End: 29 June 2026 14:53 UTC

    Impact: The incident caused a general degradation of our Customer Portal Login in Multiple data centers.