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Incident detail

Multiple Locations - Customer Portal issues

Resolved incidentCritical

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  1. Investigating

    We are experiencing a degradation of our Customer Portal services. You may experience a blank page or an unexpected error being returned on portal pages.

    Our team is investigating the issue, and we will post further updates.

  2. Investigating

    We are continuing to investigate this issue.

  3. Resolved

    The issue has been successfully resolved, and the service is once again operational.

    During the incident, you may have experienced issues with portal access.

    Start (UTC): 30 June 2026 07:22

    End (UTC): 30 June 2026 07:49

    Impact: Customer portal access