{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:36:04.398Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_hyzxw4tdstw1",
    "slug": "infobip-multiple-locations-customer-portal-issues-2026-06-30",
    "title": "Multiple Locations - Customer Portal issues",
    "summary": "Multiple Locations - Customer Portal issues",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-06-30T07:47:53.231+00:00",
    "updatedAt": "2026-06-30T08:01:16.146+00:00",
    "resolvedAt": "2026-06-30T08:01:16.127+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-customer-portal-issues-2026-06-30",
      "api": "/api/v1/incidents/infobip-multiple-locations-customer-portal-issues-2026-06-30",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T11:30:43.25+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_hyzxw4tdstw1_80b5bfc22smt",
        "status": "investigating",
        "body": "We are experiencing a degradation of our Customer Portal services. You may experience a blank page or an unexpected error being returned on portal pages.\n\nOur team is investigating the issue, and we will post further updates.",
        "createdAt": "2026-06-30T07:47:53.588+00:00"
      },
      {
        "id": "update_statuspage_infobip_hyzxw4tdstw1_k7cqnrdd50fm",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-30T07:48:32.83+00:00"
      },
      {
        "id": "update_statuspage_infobip_hyzxw4tdstw1_6wnxyhs6r7nz",
        "status": "resolved",
        "body": "The issue has been successfully resolved, and the service is once again operational.\n\nDuring the incident, you may have experienced issues with portal access.\n\nStart (UTC): 30 June 2026 07:22\nEnd (UTC): 30 June 2026 07:49\nImpact: Customer portal access",
        "createdAt": "2026-06-30T08:01:16.127+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}