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Global (Europe) - Broadcast service degradation

Resolved incidentMinor

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Timeline

Incident updates

Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're currently experiencing degradation with our Broadcast service within Moments, our designated engineering team is currently investigating and we'll keep you updated.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with Broadcast campaign processing within the Moments module.

    Start (UTC): 21 March 2026, 07:12

    End (UTC): 21 March 2026, 08:31

    Impact: Broadcast campaigns were failing after launch.

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