Incident detail

Canada - Connectivity issues

Resolved incidentMajor

Provider

Timeline window

Mar 18, 2026, 10:40 AM UTC to Mar 18, 2026, 10:56 AM UTC

Outage alerts

Get alerted the next time Infobip breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alerts How Infobip alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

Investigating
Mar 18, 2026, 10:40 AM UTC
We are currently experiencing connectivity issues at our Canada data center.
You may experience connectivity issues and service degradation.
Our team is inspecting the issue and more details will follow in the next update.
Start (UTC): 18 March 2026 10:33
Resolved
Mar 18, 2026, 10:56 AM UTC
The incident has been resolved.
Start (UTC): 18 March 2026 10:25
End (UTC): 18 March 2026 10:48
Impact: Connectivity issues