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Global 2 data session degradation

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're currently investigating an issue where Global 2 SIM profiles (SIM prefix 89357*) experience data sessions dropping and an inability to establish new ones. We're working with our upstream providers to triage and resolve the incident as quickly as possible

  2. Identified

    We have identified the issue and are working to resolve it. Currently we are expecting this to be resolved within an hour.

  3. Monitoring

    The carrier has implemented a fix and we are now seeing traffic largely recovered.

  4. Resolved

    This incident has been resolved.

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