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Global 2 Service Disruption

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating a possible service disruption affecting Global 2 SIMs (prefix 89357*)

    We are working with our partner carriers to understand and resolve the issue, more information will be shared as it becomes available

  2. Monitoring

    Our partner carrier has informed us that the issue causing the service disruption on Global 2 profiles has been resolved, and recovery procedures are currently underway. Normal traffic should be fully restored shortly, thank you for your patience and understanding.

  3. Resolved

    Our partners and internal testing confirm that this issue has been resolved, and data session stability has been returned to normal. Thank you for your patience and understanding.

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