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Incident detail

IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers

Active incidentMinor1 affected service

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Started

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info.

    Users should configure mobile push or phone calls as notifications.

  2. Identified

    The issue has been identified.

    We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share.

    Users should configure mobile push or phone calls as notifications.

  3. Identified

    This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this.

    Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.

  4. Identified

    We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.

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