{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T04:12:28.128Z"
  },
  "data": {
    "id": "incident_statuspage_grafana_6x77ccl9shpy",
    "slug": "grafana-irm-unable-to-send-sms-to-austrian-numbers-2026-10-05",
    "title": "IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers",
    "summary": "IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers",
    "status": "identified",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-05T16:17:43.408+00:00",
    "updatedAt": "2026-10-09T12:51:52.271+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "grafana",
      "name": "Grafana Cloud"
    },
    "affectedServices": [
      {
        "slug": "grafana-synthetics",
        "name": "Synthetics & IRM"
      }
    ],
    "links": {
      "html": "/incidents/grafana-irm-unable-to-send-sms-to-austrian-numbers-2026-10-05",
      "api": "/api/v1/incidents/grafana-irm-unable-to-send-sms-to-austrian-numbers-2026-10-05",
      "providerHtml": "/providers/grafana",
      "alerts": "https://outagedeck.com/account?stack=grafana&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Grafana Cloud reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_grafana_status",
      "kind": "official_api",
      "name": "Grafana Cloud Status",
      "checkedAt": "2026-10-11T04:05:02.735+00:00",
      "stale": false,
      "officialUrl": "https://status.grafana.com",
      "statusPageUrl": "https://status.grafana.com"
    },
    "updates": [
      {
        "id": "update_statuspage_grafana_6x77ccl9shpy_dnb4htmxv5zx",
        "status": "investigating",
        "body": "We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info.\n\nUsers should configure mobile push or phone calls as notifications.",
        "createdAt": "2026-10-05T16:17:43.548+00:00"
      },
      {
        "id": "update_statuspage_grafana_6x77ccl9shpy_23nrjzwg6ps4",
        "status": "identified",
        "body": "The issue has been identified. \n\nWe are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share.\n\nUsers should configure mobile push or phone calls as notifications.",
        "createdAt": "2026-10-05T21:47:01.541+00:00"
      },
      {
        "id": "update_statuspage_grafana_6x77ccl9shpy_cyr6xjklx1pv",
        "status": "identified",
        "body": "This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this.\n\nUsers should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.",
        "createdAt": "2026-10-06T13:42:39.415+00:00"
      },
      {
        "id": "update_statuspage_grafana_6x77ccl9shpy_c9w5hq15137l",
        "status": "identified",
        "body": "We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.",
        "createdAt": "2026-10-09T12:51:52.267+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}