Provider
GoToIncident detail
Grasshopper - Login Issues
Resolved incidentMinor
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Timeline
Incident updates
Every update GoTo posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are actively investigating reports that some Grasshopper customers may be experiencing login issues on apps.
Our engineers are working to identify the issue and will provide another update shortly.
Investigating
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
Resolved
We have confirmed that the issue has been resolved and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
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