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Incident detail

The chat application is unavailable

Resolved incidentMajor

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Timeline

Incident updates

Every update Gorgias posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    The chat application is currently unavailable for most shoppers. The team is looking into the issue.

  2. Monitoring

    The issue has been resolved, and the chat is functioning normally again. We will continue to monitor the situation.

  3. Resolved

    This incident has been resolved.

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