Skip to content

Incident detail

Degraded performance of analytics services

Resolved incidentMajor

Timeline window

to

Get alerted the next time Gorgias breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Due to a traffic spike, some customers might experience long loading times for analytics. We have identified the root cause and pushed a fix. If you still experience issues, you should try reloading the application in the browser.

  2. Monitoring

    The root cause was addressed and we are currently monitoring the services.

  3. Resolved

    This incident has been resolved.

Keep exploring

More from Gorgias

Neighboring incidents on Gorgias's timeline and the rest of their record on OutageDeck.