Provider
GorgiasIncident detail
Degraded performance of analytics services
Resolved incidentMajor
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Timeline
Incident updates
Every update Gorgias posted, oldest to newest, exactly as it appeared on their official status page.
Identified
Due to a traffic spike, some customers might experience long loading times for analytics. We have identified the root cause and pushed a fix. If you still experience issues, you should try reloading the application in the browser.
Monitoring
The root cause was addressed and we are currently monitoring the services.
Resolved
This incident has been resolved.
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