Skip to content

Incident detail

Customer data in cluster us-east4-5f09 has lag

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Gorgias breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Gorgias posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    We are receiving a surge of data which is causing the customer consumer data lag of about 1h.

    We are monitoring the data and will send another update in the next 2h.

  2. Resolved

    This incident has been resolved.

Keep exploring

More from Gorgias

Neighboring incidents on Gorgias's timeline and the rest of their record on OutageDeck.