Provider
GorgiasIncident detail
AI Agent – Knowledge Base Degradation
Resolved incidentMajor
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Timeline
Incident updates
Every update Gorgias posted, oldest to newest, exactly as it appeared on their official status page.
Monitoring
We are currently experiencing a degradation affecting our AI Agent's ability to fetch and search knowledge base content. As a result, the AI Agent may struggle to retrieve relevant articles and provide accurate responses.
Resolved
This incident has been resolved.
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