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**Summary** Google Docs customers may have observed '500' errors when accessing editors. **Description** We were…

Summary: Google Docs customers may have observed '500' errors when accessing editors. Description: We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings Workaround: None at this time.

Resolved incidentMajor1 affected service

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  1. Investigating

    **Summary** Google Docs customers may have observed '500' errors when accessing editors. **Description** We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings **Workaround** None at this time.

  2. Resolved

    **Summary** Google Docs customers may have observed '500' errors when accessing editors **Description** The issue with Google Docs has been resolved for all affected users as of Monday, 2025-08-25 14:52 PDT. We thank you for your patience while we worked on resolving the issue. **Symptoms** Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings.