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Incident detail

**Summary** AppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended…

Summary: AppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended application URLs. Description: Beginning on Wednesday, 2026-04-08 14:05 PDT, we are experiencing an issue with AppSheet that caused users to be erroneously redirected to the asia-southeast region. Our engineers have identified the cause was due to a recent change and have reverted. Our internal telemetry shows the signs of recovery and are currently monitoring the recovery status. We expect full service recovery within an hour. We will provide an update by Wednesday, 2026-04-08 16:30 PDT with current details Customer Symptoms: Users are automatically redirected to asia-southeast.appsheet.com, which may cause "Forbidden" or 403 errors when attempting to access their apps. Workaround: None at this time.

Resolved incidentMajor

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Incident updates

Every update Google Workspace posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Summary

    AppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended application URLs.

    Description

    Beginning on Wednesday, 2026-04-08 14:05 PDT, we are experiencing an issue with AppSheet that caused users to be erroneously redirected to the asia-southeast region.

    Our engineers have identified the cause was due to a recent change and have reverted. Our internal telemetry shows the signs of recovery and are currently monitoring the recovery status. We expect full service recovery within an hour.

    We will provide an update by Wednesday, 2026-04-08 16:30 PDT with current details

    Customer Symptoms

    Users are automatically redirected to asia-southeast.appsheet.com, which may cause "Forbidden" or 403 errors when attempting to access their apps.

    Workaround

    None at this time.

  2. Resolved

    Summary

    AppSheet customers experienced redirection to asia-southeast.appsheet.com instead of their intended application URLs.

    Description

    The issue with AppSheet has been resolved for all the affected customers as of Wednesday, 2026-04-08 15:40 US/Pacific.

    As per the preliminary analysis, the issue was triggered by a recent change that caused the users to be erroneously redirected to the asia-southeast region.

    Our engineering team rolled back the change to mitigate the impact and verified the service stability.

    We thank you for your patience while we worked on resolving the issue.

    Customer Symptoms

    Users may have experienced automatic redirection to asia-southeast.appsheet.com, resulting in errors when attempting to access their apps.

    Workaround

    None at this time.

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