{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T05:25:33.688Z"},"data":{"id":"incident_gws_g3Jkha2rqwEMDsK11ThU","slug":"google-workspace-summary-appsheet-customers-are-experiencing-redirection-to-asia-2026-04-08-dsk11thu","title":"**Summary** AppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended…","summary":"Summary: AppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended application URLs. Description: Beginning on Wednesday, 2026-04-08 14:05 PDT, we are experiencing an issue with AppSheet that caused users to be erroneously redirected to the asia-southeast region. Our engineers have identified the cause was due to a recent change and have reverted. Our internal telemetry shows the signs of recovery and are currently monitoring the recovery status. We expect full service recovery within an hour. We will provide an update by Wednesday, 2026-04-08 16:30 PDT with current details Customer Symptoms: Users are automatically redirected to asia-southeast.appsheet.com, which may cause \"Forbidden\" or 403 errors when attempting to access their apps. Workaround: None at this time.","status":"resolved","severity":"major","startedAt":"2026-04-08T21:05:00+00:00","updatedAt":"2026-04-08T23:29:45+00:00","resolvedAt":"2026-04-08T22:40:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[],"links":{"html":"/incidents/google-workspace-summary-appsheet-customers-are-experiencing-redirection-to-asia-2026-04-08-dsk11thu","api":"/api/v1/incidents/google-workspace-summary-appsheet-customers-are-experiencing-redirection-to-asia-2026-04-08-dsk11thu","providerHtml":"/providers/google-workspace"},"impactSummary":"Google Workspace reported a medium severity event affecting AppSheet.","source":{"id":"source_google_workspace_status","kind":"official_api","name":"Google Workspace Status Dashboard","checkedAt":"2026-07-09T05:20:24.118+00:00","officialUrl":"https://www.google.com/appsstatus/dashboard","statusPageUrl":"https://www.google.com/appsstatus/dashboard"},"updates":[{"id":"update_gws_g3Jkha2rqwEMDsK11ThU_20260408t2222040000","status":"investigating","body":"**Summary**\nAppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended application URLs.\n**Description**\nBeginning on Wednesday, 2026-04-08 14:05 PDT, we are experiencing an issue with AppSheet that caused users to be erroneously redirected to the asia-southeast region.\nOur engineers have identified the cause was due to a recent change and have reverted. Our internal telemetry shows the signs of recovery and are currently monitoring the recovery status. We expect full service recovery within an hour.\nWe will provide an update by Wednesday, 2026-04-08 16:30 PDT with current details\n**Customer Symptoms**\nUsers are automatically redirected to asia-southeast.appsheet.com, which may cause \"Forbidden\" or 403 errors when attempting to access their apps.\n**Workaround**\nNone at this time.","createdAt":"2026-04-08T22:22:04+00:00"},{"id":"update_gws_g3Jkha2rqwEMDsK11ThU_20260408t2327190000","status":"resolved","body":"**Summary**\nAppSheet customers experienced redirection to asia-southeast.appsheet.com instead of their intended application URLs.\n**Description**\nThe issue with AppSheet has been resolved for all the affected customers as of Wednesday, 2026-04-08 15:40 US/Pacific.\nAs per the preliminary analysis, the issue was triggered by a recent change that caused the users to be erroneously redirected to the asia-southeast region.\nOur engineering team rolled back the change to mitigate the impact and verified the service stability.\nWe thank you for your patience while we worked on resolving the issue.\n**Customer Symptoms**\nUsers may have experienced automatic redirection to asia-southeast.appsheet.com, resulting in errors when attempting to access their apps.\n**Workaround**\nNone at this time.","createdAt":"2026-04-08T23:27:19+00:00"}],"access":{"plan":"public","keyed":false}}}