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Incident detail

Security Reports not loading for some users

We observed that the backlog of jobs have been processed and new reports should be coming in on the normal schedule. With this update the incident is resolved. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  2. Investigating

    Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  3. Identified

    We've identified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  4. Identified

    We've identified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  5. Monitoring

    The mitigation we implemented is reducing the backlog of events. We are now monitoring the situation, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  6. Monitoring

    The mitigation we implemented is reducing the backlog of events. We are now monitoring the situation, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  7. Monitoring

    We continue to see improvements across our graphs, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  8. Monitoring

    We continue to see improvements across our graphs, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  9. Monitoring

    We continue to see improvements across our graphs and reduced backlog, more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  10. Monitoring

    We continue to see improvements across our graphs and reduced backlog, more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  11. Monitoring

    Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. We will keep posting updates as we have them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  12. Monitoring

    Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. We will keep posting updates as we have them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  13. Monitoring

    Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  14. Monitoring

    Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  15. Monitoring

    No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  16. Monitoring

    No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  17. Monitoring

    No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  18. Monitoring

    No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  19. Resolved

    We observed that the backlog of jobs have been processed and new reports should be coming in on the normal schedule. With this update the incident is resolved. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

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