{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-03T23:21:12.813Z"
  },
  "data": {
    "id": "incident_statusio_gitlab_6abc00572dc48705ab3d9b62",
    "slug": "gitlab-security-reports-not-loading-for-some-users-2026-09-29",
    "title": "Security Reports not loading for some users",
    "summary": "We observed that the backlog of jobs have been processed and new reports should be coming in on the normal schedule. With this update the incident is resolved. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-29T18:15:00+00:00",
    "updatedAt": "2026-09-30T12:26:00+00:00",
    "resolvedAt": "2026-09-30T12:26:00+00:00",
    "provider": {
      "slug": "gitlab",
      "name": "GitLab"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gitlab-security-reports-not-loading-for-some-users-2026-09-29",
      "api": "/api/v1/incidents/gitlab-security-reports-not-loading-for-some-users-2026-09-29",
      "providerHtml": "/providers/gitlab",
      "alerts": "https://outagedeck.com/account?stack=gitlab&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "GitLab communicated this event on the official status page.",
    "source": {
      "id": "source_gitlab_status",
      "kind": "official_api",
      "name": "GitLab Status",
      "checkedAt": "2026-10-03T23:15:05.644+00:00",
      "stale": false,
      "officialUrl": "https://status.gitlab.com",
      "statusPageUrl": "https://status.gitlab.com"
    },
    "updates": [
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t181500000z",
        "status": "investigating",
        "body": "Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T18:15:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t181551360z",
        "status": "investigating",
        "body": "Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T18:15:51.36+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t183600000z",
        "status": "identified",
        "body": "We've identified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T18:36:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t183631838z",
        "status": "identified",
        "body": "We've identified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T18:36:31.838+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t190600000z",
        "status": "monitoring",
        "body": "The mitigation we implemented is reducing the backlog of events. We are now monitoring the situation, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T19:06:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t190620201z",
        "status": "monitoring",
        "body": "The mitigation we implemented is reducing the backlog of events. We are now monitoring the situation, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T19:06:20.201+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t200100000z",
        "status": "monitoring",
        "body": "We continue to see improvements across our graphs, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T20:01:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t200153592z",
        "status": "monitoring",
        "body": "We continue to see improvements across our graphs, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T20:01:53.592+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t211200000z",
        "status": "monitoring",
        "body": "We continue to see improvements across our graphs and reduced backlog, more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T21:12:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t211257374z",
        "status": "monitoring",
        "body": "We continue to see improvements across our graphs and reduced backlog, more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T21:12:57.374+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t222900000z",
        "status": "monitoring",
        "body": "Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. We will keep posting updates as we have them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T22:29:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260929t222943439z",
        "status": "monitoring",
        "body": "Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. We will keep posting updates as we have them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-29T22:29:43.439+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260930t000200000z",
        "status": "monitoring",
        "body": "Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-30T00:02:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260930t000212128z",
        "status": "monitoring",
        "body": "Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-30T00:02:12.128+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260930t071900000z",
        "status": "monitoring",
        "body": "No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-30T07:19:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260930t071904548z",
        "status": "monitoring",
        "body": "No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-30T07:19:04.548+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260930t091700000z",
        "status": "monitoring",
        "body": "No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-30T09:17:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260930t091738965z",
        "status": "monitoring",
        "body": "No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-30T09:17:38.965+00:00"
      },
      {
        "id": "update_statusio_gitlab_6abc00572dc48705ab3d9b62_20260930t122600000z",
        "status": "resolved",
        "body": "We observed that the backlog of jobs have been processed and new reports should be coming in on the normal schedule. With this update the incident is resolved. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024",
        "createdAt": "2026-09-30T12:26:00+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
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}