Skip to content

Incident detail

General slowness and intermittent 502s on Gitlab.com

The fix has been implemented and the issue is now resolved. We have not observed any active user impact. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

Resolved incidentMinor1 affected service

Timeline window

to

Outage alerts

Get alerted the next time GitLab breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update GitLab posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating reports of slowness and 502 errors. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  2. Investigating

    We are currently investigating reports of slowness and 502 errors. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  3. Investigating

    Slowness & 502s have been bursty with not much impact. A revert MR is under way while we are investigating other possible root causes. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  4. Investigating

    Slowness & 502s have been bursty with not much impact. A revert MR is under way while we are investigating other possible root causes. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  5. Monitoring

    We have not seen active user impact for several hours and we have identified the possible root cause. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  6. Monitoring

    We have not seen active user impact for several hours and we have identified the possible root cause. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  7. Monitoring

    We continue to monitor and have not observed any active user impact. We are working towards a permanent fix and will provide our next update once it has been implemented. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  8. Monitoring

    We continue to monitor and have not observed any active user impact. We are working towards a permanent fix and will provide our next update once it has been implemented. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

  9. Resolved

    The fix has been implemented and the issue is now resolved. We have not observed any active user impact. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

Keep exploring

More from GitLab

Neighboring incidents on GitLab's timeline and the rest of their record on OutageDeck.