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    "slug": "gitlab-general-slowness-and-intermittent-502s-on-gitlab-com-2026-08-25",
    "title": "General slowness and intermittent 502s on Gitlab.com",
    "summary": "The fix has been implemented and the issue is now resolved. We have not observed any active user impact. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-25T09:59:00+00:00",
    "updatedAt": "2026-08-26T00:12:00+00:00",
    "resolvedAt": "2026-08-26T00:12:00+00:00",
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      "slug": "gitlab",
      "name": "GitLab"
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      {
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        "name": "Website & API"
      }
    ],
    "links": {
      "html": "/incidents/gitlab-general-slowness-and-intermittent-502s-on-gitlab-com-2026-08-25",
      "api": "/api/v1/incidents/gitlab-general-slowness-and-intermittent-502s-on-gitlab-com-2026-08-25",
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        "status": "investigating",
        "body": "We are currently investigating reports of slowness and 502 errors. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T09:59:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8d67916f989604d7b08364_20260825t095945836z",
        "status": "investigating",
        "body": "We are currently investigating reports of slowness and 502 errors. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T09:59:45.836+00:00"
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        "status": "investigating",
        "body": "Slowness & 502s have been bursty with not much impact. A revert MR is under way while we are investigating other possible root causes. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T13:43:00+00:00"
      },
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        "id": "update_statusio_gitlab_6a8d67916f989604d7b08364_20260825t134320781z",
        "status": "investigating",
        "body": "Slowness & 502s have been bursty with not much impact. A revert MR is under way while we are investigating other possible root causes. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T13:43:20.781+00:00"
      },
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        "status": "monitoring",
        "body": "We have not seen active user impact for several hours and we have identified the possible root cause. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T14:48:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8d67916f989604d7b08364_20260825t144844598z",
        "status": "monitoring",
        "body": "We have not seen active user impact for several hours and we have identified the possible root cause. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T14:48:44.598+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8d67916f989604d7b08364_20260825t183400000z",
        "status": "monitoring",
        "body": "We continue to monitor and have not observed any active user impact. We are working towards a permanent fix and will provide our next update once it has been implemented. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T18:34:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8d67916f989604d7b08364_20260825t183446798z",
        "status": "monitoring",
        "body": "We continue to monitor and have not observed any active user impact. We are working towards a permanent fix and will provide our next update once it has been implemented. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-25T18:34:46.798+00:00"
      },
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        "id": "update_statusio_gitlab_6a8d67916f989604d7b08364_20260826t001200000z",
        "status": "resolved",
        "body": "The fix has been implemented and the issue is now resolved. We have not observed any active user impact. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783",
        "createdAt": "2026-08-26T00:12:00+00:00"
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