Provider
GitLabIncident detail
Error loading customers.gitlab.com
We're investigating an issue that's stopping pages on customers.gitlab.com from loading. Purchasing, renewing, and managing subscriptions may be affected. GitLab.com itself is not affected.
Active incidentMajor1 affected service
Timeline window
Started
Get alerted the next time GitLab breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We're investigating an issue that's stopping pages on customers.gitlab.com from loading. Purchasing, renewing, and managing subscriptions may be affected. GitLab.com itself is not affected.
Investigating
We have received reports that some groups on GitLab.com are experiencing HTTP 500 errors because the group is unable to sync with customers.gitlab.com. We are continuing to investigate the issue.
Investigating
No material updates to report. We are still investigating the root cause.
Investigating
No material updates to report. We'll share another update when we have more information.
Keep exploring
More from GitLab
Neighboring incidents on GitLab's timeline and the rest of their record on OutageDeck.