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Incident detail

Issue with logging in to hybrid EBA/MSP account

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have received multiple reports from customers who are unable to log in to their hybrid EBA/MSP accounts. The issue appears to be global, but affects only a very small percentage of users.

    Our development team is working on a fix.

  2. Monitoring

    A fix has been implemented and verified in the production environment. All affected users should now be able to log in to their hybrid EBA/MSP accounts.

    The incident is currently in state of being monitored.

  3. Resolved

    The issue has been resolved.

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