Provider
ESETIncident detail
ESET PROTECT | Error Accessing EDR Rules and EDR exclusions
Timeline window
Started
Get alerted the next time ESET breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
We are investigating reports of issues accessing EDR Rules and Exclusions in ESET PROTECT for customers in Japan. Customers may see a "Failed to load data" message when opening these pages after navigating from ESET Inspect. This issue does not affect the protection status of managed devices, and we are actively working to identify the cause.
Keep exploring
More from ESET
Neighboring incidents on ESET's timeline and the rest of their record on OutageDeck.