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Incident detail

ESET PROTECT | Error Accessing EDR Rules and EDR exclusions

Active incidentMinor1 affected service

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Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We are investigating reports of issues accessing EDR Rules and Exclusions in ESET PROTECT for customers in Japan. Customers may see a "Failed to load data" message when opening these pages after navigating from ESET Inspect. This issue does not affect the protection status of managed devices, and we are actively working to identify the cause.

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