{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-10T17:05:50.484Z"
  },
  "data": {
    "id": "incident_statuspage_eset_3mvsgqfbpf7d",
    "slug": "eset-eset-protect-error-accessing-edr-rules-and-edr-exclusions-2026-11-10",
    "title": "ESET PROTECT | Error Accessing EDR Rules and EDR exclusions",
    "summary": "ESET PROTECT | Error Accessing EDR Rules and EDR exclusions",
    "status": "identified",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-10T13:16:46.027+00:00",
    "updatedAt": "2026-11-10T13:20:56.654+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "eset",
      "name": "ESET"
    },
    "affectedServices": [
      {
        "slug": "eset-protect",
        "name": "ESET PROTECT"
      }
    ],
    "links": {
      "html": "/incidents/eset-eset-protect-error-accessing-edr-rules-and-edr-exclusions-2026-11-10",
      "api": "/api/v1/incidents/eset-eset-protect-error-accessing-edr-rules-and-edr-exclusions-2026-11-10",
      "providerHtml": "/providers/eset",
      "alerts": "https://outagedeck.com/account?stack=eset&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ESET reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_eset_status",
      "kind": "official_api",
      "name": "ESET Status",
      "checkedAt": "2026-11-10T17:00:12.219+00:00",
      "stale": false,
      "officialUrl": "https://status.eset.com",
      "statusPageUrl": "https://status.eset.com"
    },
    "updates": [
      {
        "id": "update_statuspage_eset_3mvsgqfbpf7d_pdyz1t763pvy",
        "status": "identified",
        "body": "We are investigating reports of issues accessing EDR Rules and Exclusions in ESET PROTECT for customers in Japan. Customers may see a \"Failed to load data\" message when opening these pages after navigating from ESET Inspect. This issue does not affect the protection status of managed devices, and we are actively working to identify the cause.",
        "createdAt": "2026-11-10T13:16:46.167+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}