{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-02T22:44:19.944Z"
  },
  "data": {
    "id": "incident_statuspage_eset_ky0l1syjdt1f",
    "slug": "eset-issue-with-logging-in-to-hybrid-eba-msp-account-2026-09-28",
    "title": "Issue with logging in to hybrid EBA/MSP account",
    "summary": "Issue with logging in to hybrid EBA/MSP account",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-28T15:23:36.109+00:00",
    "updatedAt": "2026-09-30T09:12:21.832+00:00",
    "resolvedAt": "2026-09-30T09:12:21.658+00:00",
    "provider": {
      "slug": "eset",
      "name": "ESET"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/eset-issue-with-logging-in-to-hybrid-eba-msp-account-2026-09-28",
      "api": "/api/v1/incidents/eset-issue-with-logging-in-to-hybrid-eba-msp-account-2026-09-28",
      "providerHtml": "/providers/eset",
      "alerts": "https://outagedeck.com/account?stack=eset&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ESET reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_eset_status",
      "kind": "official_api",
      "name": "ESET Status",
      "checkedAt": "2026-10-02T22:40:10.911+00:00",
      "stale": false,
      "officialUrl": "https://status.eset.com",
      "statusPageUrl": "https://status.eset.com"
    },
    "updates": [
      {
        "id": "update_statuspage_eset_ky0l1syjdt1f_37lwp4jvbwxh",
        "status": "identified",
        "body": "We have received multiple reports from customers who are unable to log in to their hybrid EBA/MSP accounts. The issue appears to be global, but affects only a very small percentage of users.\n\nOur development team is working on a fix.",
        "createdAt": "2026-09-28T15:23:36.22+00:00"
      },
      {
        "id": "update_statuspage_eset_ky0l1syjdt1f_m5jpx9bw00m5",
        "status": "monitoring",
        "body": "A fix has been implemented and verified in the production environment. All affected users should now be able to log in to their hybrid EBA/MSP accounts.\n\nThe incident is currently in state of being monitored.",
        "createdAt": "2026-09-29T16:37:04.28+00:00"
      },
      {
        "id": "update_statuspage_eset_ky0l1syjdt1f_kqk1zyd669yv",
        "status": "resolved",
        "body": "The issue has been resolved.",
        "createdAt": "2026-09-30T09:12:21.658+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}