Provider
ESETIncident detail
ESET PROTECT | Slowdown in log processing
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently experiencing delays in log processing in the US region for ESET PROTECT, affecting the Computers screen and dashboards.
Access to the Computers screen and dashboards remains available; however, some displayed data may be outdated.
Monitoring
The issue has been resolved and we continue to monitor the situation.
Resolved
The previously reported slowdown affecting log processing in the US region for ESET PROTECT Cloud has been resolved.
Processing of incoming logs has returned to normal operation. The Computers screen and dashboards are functioning correctly, and displayed data is now being updated as expected.
We apologize for any inconvenience caused and appreciate your patience while the issue was being addressed.
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