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Incident detail

ESET LiveGrid intermittent connectivity issues

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating intermittent issues with connectivity to ESET LiveGrid servers. Customers may see "The ESET LiveGrid servers cannot be reached" in their security products.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Issue has been identified and fixed, connectivity with ESET LiveGrid servers should be working again.

  4. Resolved

    This incident has been resolved.