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Incident detail

ESET PROTECT: Degraded user interface performance

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    ESET PROTECT instances are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.

  2. Investigating

    ESET PROTECT instances in EU and US region are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.

  3. Investigating

    We are currently investigating this issue.

  4. Identified

    The root cause has been identified and we are working on a fix.

  5. Monitoring

    A fix has been deployed and we are monitoring the situation.

  6. Resolved

    The situation has now been formally resolved, and all affected services have been fully restored to normal operational status