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Incident detail

EP | Machines hosted in cloud can't enroll

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Devices can't be enrolled in ESET PROTECT.

  2. Identified

    Devices can't be enrolled in ESET PROTECT. We are actively working on a fix and will provide updates as they become available.

  3. Identified

    A root cause of the issue has been identified, we are working on a fix

  4. Identified

    A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.

  5. Monitoring

    A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.

  6. Resolved

    This incident has been resolved.