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Incident detail

OpenVPN authentication issues

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    Dear emnify Customers,

    We are currently investigating an issue with OpenVPN authentication affecting all breakout regions.

    We will provide an update shortly.

    Kind regards,

    emnify Support Team

  2. Monitoring

    Our engineering team has identified the cause and has applied a fix.

    We are closely monitoring the results.

    Further updates to follow.

  3. Resolved

    Dear emnify Customers,

    The incident has been resolved, and the OpenVPN service is fully operational again.

    In case you are still having issues, please reach out to our Support Team via our Help Center.

    Kind regards,

    emnify Support Team