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Incident detail

Workflow Reports Experiencing Timeout Errors (Incident 4874)

Resolved incidentMinor

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Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Customers may be experiencing timeout errors with Workflow and Document Reports. Engineering teams have been engaged and the issue has been identified, a fix is currently being implemented.

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Monitoring

    A fix has been implemented and we are observing telemetry to validate.

  4. Resolved

    This incident has now been resolved.

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