{
  "meta": {
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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      "premium": {
        "label": "Premium",
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    "generatedAt": "2026-07-13T04:26:13.637Z"
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    "slug": "docusign-workflow-reports-experiencing-timeout-errors-incident-4874-2026-05-13",
    "title": "Workflow Reports Experiencing Timeout Errors (Incident 4874)",
    "summary": "Workflow Reports Experiencing Timeout Errors (Incident 4874)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-13T11:49:51.449+00:00",
    "updatedAt": "2026-05-13T14:18:38.955+00:00",
    "resolvedAt": "2026-05-13T14:18:38.938+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-workflow-reports-experiencing-timeout-errors-incident-4874-2026-05-13",
      "api": "/api/v1/incidents/docusign-workflow-reports-experiencing-timeout-errors-incident-4874-2026-05-13",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T04:20:17.505+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_rng92x7shvkz_3p5flsclph7f",
        "status": "identified",
        "body": "Customers may be experiencing timeout errors with Workflow and Document Reports. Engineering teams have been engaged and the issue has been identified, a fix is currently being implemented.",
        "createdAt": "2026-05-13T11:49:51.588+00:00"
      },
      {
        "id": "update_statuspage_docusign_rng92x7shvkz_8cwcrj4sd12c",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-05-13T11:50:18.576+00:00"
      },
      {
        "id": "update_statuspage_docusign_rng92x7shvkz_sf3926lp0gxr",
        "status": "monitoring",
        "body": "A fix has been implemented and we are observing telemetry to validate.",
        "createdAt": "2026-05-13T13:41:28.962+00:00"
      },
      {
        "id": "update_statuspage_docusign_rng92x7shvkz_7m25fjqc82gs",
        "status": "resolved",
        "body": "This incident has now been resolved.",
        "createdAt": "2026-05-13T14:18:38.938+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
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}