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Incident detail

User Membership Group Update Delays (Incident 4672)

User Membership Group Update Delays (Incident 4672)

Resolved incidentMinor0 affected services

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Incident updates

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  1. Identified

    Changes to user membership groups is significantly delayed. We are making changes to reduce or remove the delay.

  2. Identified

    NA1 is now back to normal operational expectations. We are working to resolve the issue in AU now.

  3. Identified

    We are implementing a change to resolve the AU delay.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced delays from 2026-04-09 04:24 AM UTC until 2026-04-09 09:22 PM UTC.